Shipping policy

Orders are typically processed within 1–3 business days. During holidays, sales, or periods of high order volume, processing times may be slightly longer.

Once your order has shipped, you will receive a shipping confirmation with tracking information when available.

Shipping times shown at checkout are estimates provided by the shipping carrier and do not include our processing time. The Syrup Shop is not responsible for carrier delays once an order has been transferred to the shipping carrier.

Please make sure your shipping address is complete and correct before submitting your order. If you notice an error in your shipping address, contact us as soon as possible at thejcsyrupshop@gmail.com. We will make every effort to update the address before the order ships, but we cannot guarantee changes once an order has been processed.

If your package arrives damaged, please contact us promptly and include your order number and photographs of the package and damaged item so we can assist you.

For questions regarding your order or shipping, please contact:

The Syrup Shop
thejcsyrupshop@gmail.com